All Services
- Order to Invoice Process
- Invoice to cash process
- Reversal of Provision of Doubtful Debtors
- Collection of overdue debtors
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Testimonials
"Having been a client of GGA for over 6 years, we have been extremely happy with their collection results, the cost of the service, and the standard of communication. I would highly recommend it to other businesses."
“Many of our clients are Government Entities and State Governments – we had a larger number of expired EMD’s and BG’s that had not been collected. We were not able to focus on their collections due to internal business issues. GGA collected 85% of the outstanding EMD’s and BG’s within 6 months and told us the exact reasons why the balance cannot be collected. We are truly grateful for their effort and support in liquidating the expired EMD’s and BG’s
“When we began with GGA, 25% of our receivables were over 60 days past due. Within 4 months, that number dropped below 10% and is currently under 5%. After 12 years, we consider them solid members of our company.”
“Managing our receivables internally was problematic due to our large range of dealers and distributors. With GGA’s experience, reach and expertise, their team was able to quickly mobilize, by putting in place telecallers and Feet on Street and bring down the debtors ageing quickly. They have built a discipline within our trade channel and they are the “go to’’ people to get our invoices quickly processed for payment.”
Invoice to cash process
The Invoice to Cash process starts from the creation of an invoice and ends at the moment the customer settles or reconciles their payment (debt). It includes all the activities undertaken to ensure certain objectives, such as accurate account receivables.
At GGA, we understand that every system differs in its business operations and transactions when it comes to this process due to the differences in the revenue recognition rules that each of them follows. With this in mind, we identify opportunities to improve our client’s financial performance using a hands-on approach.
Steps Involved In GGA’s Invoice To Cash Process
Here is a brief explanation of the various aspects that our invoice to cash process takes care of:
Invoice Delivery Confirmation
We call the client for receipt of invoices and send them an email confirming that they’ve received the invoice.
Invoice Acceptance
We ensure the customer accepts the invoice and there are no reasons for them not to release timely payment.
Collection Process
We group clients with similar requirements and customise our strategy according to each specific group.
Dispute Identification & Resolution
We listen to customers with issues and solve those under our control, escalating them if necessary.
Short Payments Processing
GGA follows up with customers regarding deductions, reasons behind short payments and how soon can they complete their payments.
Customer Account Reconciliations
GGA insists on timely, accurate client reconciliations for all customer accounts to ensure clarity regarding actual dues and quick resolution of issues.