GGA has a highly qualified management team. Our teams have core B2B experience in B2B collections and understand that customer management matters as much as timely collections from the customers.
GGA TEAM | |||||||
---|---|---|---|---|---|---|---|
Location | GGA- Team Structure | Qualifications | Experience | ||||
Gurgaon | CEO - Gaurav Gupta | Chartered Accountant | 20 Yrs | ||||
Gurgaon | COO - Rohit Sood | Chartered Accountant | 20 Yrs | ||||
Gurgaon | HR | IT | Operations | Accounts | Admin | Relevant work experience | |
Gurgaon | Managers - Operations Team | Prior B2B Experience | Minimum 10 Years | ||||
Gurgaon | Assistant Managers | Prior Work Exp/GGA trained | Minimum 5 Years | ||||
Gurgaon | Team Leaders | GGA Trained Staff | Minimum 3 Years | ||||
Gurgaon | Telecallers | Feet on Street - All India Presence** | Prior B2B Experience | Minimum 3 Years |
Name | Designation | Location | Activity |
---|---|---|---|
Gaurav Gupta | CEO | Gurgaon | Overall responsibility of the assignment |
Rohit Sood | COO | Gurgaon | Overall responsibility of the assignment |
Assigned at the Manager commencement of the assignment | Manager | Gurgaon | Operational ownership, team management and process control |
Assigned at the Manager commencement of the assignment | Team Leader | Gurgaon , Mumbai and all metro locations in india | Manage the resources, MIS and escalation issues |
Regional Resources - Feet on Street | Assistant managers / Sr. Executive | Delhi/NCR and Mumbai and all metro locations in india | Visiting and solving customer problems relating to issue of outstandings |
Telacallers | Executives | Gurgaon | Calling and solving customer issue of outstanding |
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