Team

Our Team

GGA has a highly qualified management team. Our teams have core B2B experience in B2B collections and understand that customer management matters as much as timely collections from the customers.

GGA TEAM
Location GGA- Team Structure Qualifications Experience
Gurgaon CEO - Gaurav Gupta Chartered Accountant 20 Yrs
Gurgaon COO - Rohit Sood Chartered Accountant 20 Yrs
Gurgaon HR IT Operations Accounts Admin Relevant work experience
Gurgaon Managers - Operations Team Prior B2B Experience Minimum 10 Years
Gurgaon Assistant Managers Prior Work Exp/GGA trained Minimum 5 Years
Gurgaon Team Leaders GGA Trained Staff Minimum 3 Years
Gurgaon Telecallers Feet on Street - All India Presence** Prior B2B Experience Minimum 3 Years

GGA dedicates an experienced and trained team on an assignment, our manpower deployment plan is as follows:

Name Designation Location Activity
Gaurav Gupta CEO Gurgaon Overall responsibility of the assignment
Rohit Sood COO Gurgaon Overall responsibility of the assignment
Assigned at the Manager commencement of the assignment Manager Gurgaon Operational ownership, team management and process control
Assigned at the Manager commencement of the assignment Team Leader Gurgaon , Mumbai and all metro locations in india Manage the resources, MIS and escalation issues
Regional Resources - Feet on Street Assistant managers / Sr. Executive Delhi/NCR and Mumbai and all metro locations in india Visiting and solving customer problems relating to issue of outstandings
Telacallers Executives Gurgaon Calling and solving customer issue of outstanding

We set up a dedicated project management team to ensure a successful execution of the assignment.