Process Improvements

Process Improvements

A reversal of provisions and collections of debtors involves deep analytics and defined strategies to be integrated into the DNA of the organization and measured on a month on month basis. It is often not possible for an organization’s internal resources to devote time to these activities.

GGA’s assists organizations debtors collections initiative to be successful by involving themselves – both at the analytics stage and then at the operations stage.

Slow collections have a crippling effect on the business. Every business needs to know - who owes them money, how much is owed, how long it is owing, for what it is owed and importantly – WHEN WILL THEY GET PAID and if the customer has “no intention to pay” OR ‘’no ability to pay”

GGA assists companies to improve debtor collections and processes in the following manner:

Improvement Areas	Actions	Results
Reduction in Debtors	Timeliness/Completeness/Accuracy of invoicing	Better collection processes and discipline
Collection of debtors rolling into the next ageing bucket	Regular updating and circulation of Pricing Masters	Operating cash flow increased
Collections of aged debtors	Identification and focus on customer payment history and reasons for delayed payments	Reduction in DSO
	Reasons of bad debts/write-offs	Reduction in losses on receivables through systematic credit checks and assessments
	Identification and quicker resolution of disputes	Reduced interest payments
	Deductions Management
	Documentation of customer terms
	Better customer credit management
	Collections of overdue debts