Businesses often use SAP to accumulate an extensive customer database, whether they are product companies or service providers. Some of these might face delays or other issues in payment after the invoicing is complete, resulting in doubtful receivables and eventually, a bad debt, if left unpaid.
A reversal of provisions and collections of debtors involves deep analytics and defined strategies to be integrated into the DNA of the organisation and measured on a monthly basis. It is rarely possible for an organisation’s internal resources to devote time to these activities.
GGA assists organisations' debtors' collections initiative to be successful by involving themselves – both at the analytics stage, followed by the operations stage.
Improvement Areas | Actions | Results |
---|---|---|
Reduction in Debtors | Timeliness/Completeness/Accuracy of invoicing | Better collection processes and discipline |
Collection of debtors rolling into the next ageing bucket | Regular updating and circulation of Pricing Masters | Operating cash flow increased |
Collections of aged debtors | Identification and focus on customer payment history and reasons for delayed payments | Reduction in DSO |
Reasons of bad debts/write-offs | Reduction in losses on receivables through systematic credit checks and assessments | |
Identification and quicker resolution of disputes | Reduced interest payments | |
Deductions Management | ||
Documentation of customer terms | ||
Better customer credit management | ||
Collections of overdue debts |