Reversal of Provision of Doubtful Debtors

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Reversal of Provision of Doubtful Debtors

Businesses often use SAP to accumulate an extensive customer database, whether they are product companies or service providers. Some of these might face delays or other issues in payment after the invoicing is complete, resulting in doubtful receivables and eventually, a bad debt, if left unpaid.

A reversal of provisions and collections of debtors involves deep analytics and defined strategies to be integrated into the DNA of the organisation and measured on a monthly basis. It is rarely possible for an organisation’s internal resources to devote time to these activities.

How We Improve Collections from Doubtful Debts

GGA assists organisations' debtors' collections initiative to be successful by involving themselves – both at the analytics stage, followed by the operations stage.

Improvement Areas Actions Results
Reduction in Debtors Timeliness/Completeness/Accuracy of invoicing Better collection processes and discipline
Collection of debtors rolling into the next ageing bucket Regular updating and circulation of Pricing Masters Operating cash flow increased
Collections of aged debtors Identification and focus on customer payment history and reasons for delayed payments Reduction in DSO
  Reasons of bad debts/write-offs Reduction in losses on receivables through systematic credit checks and assessments
  Identification and quicker resolution of disputes Reduced interest payments
  Deductions Management  
  Documentation of customer terms  
  Better customer credit management  
  Collections of overdue debts